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Saaha Privacy Policy

Saaha is an everyday care companion designed to support senior elders and provide visibility to their family members regarding health routines and care management. Your privacy and trust are extremely important to us.

1. Information We Collect

We may collect the following information when you use Saaha:

Personal Information

  • Name
  • Date of birth / Age
  • Gender
  • Phone number
  • Email address
  • Relationship details (e.g., parent–child linkage)

Health Information (Provided by You)

  • Medical reports and prescriptions
  • Lab results
  • Diagnosed conditions
  • Medication schedules
  • Routine and activity tracking information

Health information is collected only when voluntarily provided by users.

Technical Information

  • Device type and operating system
  • App usage data
  • Log and crash reports

2. How We Use Information

We use information to:

  • Organize and store health records
  • Provide simplified summaries of uploaded medical documents
  • Enable medication reminders and routine tracking
  • Monitor consistency and engagement trends
  • Send alerts, including emergency notifications
  • Improve app performance and reliability

We do not sell personal or health data to third parties.

3. Data Sharing

We may share information only:

  • With your explicit consent
  • With designated emergency contacts when SOS is triggered
  • With service providers that support app infrastructure (under confidentiality agreements)
  • When required by law

We do not use health data for advertising.

4. Data Security

We implement industry-standard security measures, including:

  • Encryption in transit
  • Encrypted storage
  • Restricted access controls
  • System monitoring

While we strive to protect your data, no system can guarantee absolute security.

5. Data Retention & Deletion

We retain data while your account is active or as required by law.

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Account deletion

For requests, contact: support@saaha.co

6. Children's Privacy

Saaha is intended for senior adults and their adult family members. We do not knowingly collect information from individuals under 18 years of age.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated within the app.

8. Contact

Saaha
Contact: support@saaha.co
Contact Number: +91 77956 18886